Privacy Policy

1. Introduction

This Privacy Policy explains how grandorbisium.top S.A. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website grandorbisium.top or use our fitness equipment consultation services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller Information

The data controller responsible for your personal data is:

grandorbisium.top S.A.
Avenida de Roma 125
1001-780 Lisbon, Portugal
Registration Number: 648291375
Email: [email protected]
Phone: +351 216181332

3. Data Collection

We collect different types of information depending on how you interact with our website and services. The data we collect includes both information you provide directly to us and information collected automatically through your use of our services.

Personal Information You Provide

• Contact details (name, email address, phone number)
• Company or organisation information
• Facility type and equipment requirements
• Budget information and project details
• Communication preferences
• Any other information you provide in enquiry forms or communications

Information Collected Automatically

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referral sources and website navigation patterns
• Cookie and tracking technology data

4. How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. We use your personal information for the following purposes:

• To provide fitness equipment consultation services and respond to your enquiries
• To communicate with you about our services and your projects
• To prepare proposals and consultation materials tailored to your needs
• To improve our website functionality and user experience
• To analyse website usage and optimise our services
• To comply with legal obligations and protect our legitimate interests
• To send marketing communications (with your consent)

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• With service providers who assist us in operating our website and providing our services
• With professional advisors (legal, accounting, consulting) when necessary for business operations
• When required by law, legal process, or regulatory requirements
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business transfer, merger, or acquisition

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Generally, we retain contact information and communication records for up to 7 years for business and legal compliance purposes. Marketing data is retained until you withdraw consent or for a maximum of 3 years from last interaction. We regularly review and delete data that is no longer necessary.

9. Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we hold about you
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request limitation of how we process your data
• Right to data portability: You can request transfer of your data to another service provider
• Right to object: You can object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: You can withdraw consent for processing where applicable

10. International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

11. Children's Privacy

Our services are intended for business and commercial use. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Email: [email protected]
Phone: +351 216181332
Address: Avenida de Roma 125, 1001-780 Lisbon, Portugal

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) or your local supervisory authority if you believe your data protection rights have been violated.